Accessibility Statement

Accessibility Statement for Man with Van Kensington

Man with Van Kensington is committed to providing an accessible and inclusive online experience for all users, including people with disabilities. This Accessibility Statement describes the steps we take to support accessibility on our website and how you can contact us if you experience any difficulty using our digital services in the Man with Van Kensington area.

Our Commitment to Accessibility

We aim to ensure that everyone can access information about our Man with Van Kensington services, regardless of technology or ability. Our goal is to align our website with the Web Content Accessibility Guidelines WCAG 2.1 Level AA, which are widely recognised as the international standard for web accessibility.

We view accessibility as an ongoing process and work to improve both the design and content of our website so that more people can use our services independently and with confidence.

WCAG 2.1 AA Compliance

We endeavour to meet the success criteria of WCAG 2.1 AA in the following ways:

We use a clear and consistent structure for pages, headings and content to support users navigating our Man with Van Kensington information. Text contrast is selected to be readable for users with low vision where reasonably possible. We work to ensure that information is not conveyed by colour alone and that core content is distinguishable without relying on sound or vision only. Forms and interactive elements are designed to be perceivable, operable and understandable for as many users as we can reasonably support.

While we aim for WCAG 2.1 AA conformance, some content or legacy components may not yet fully meet these standards. We are actively reviewing and updating these areas over time.

Screen-Reader Support

Our website is designed to be usable with common screen readers so that customers in the Man with Van Kensington area who rely on assistive technologies can access our moving and transport services information.

We work to provide meaningful page titles, logical heading levels and descriptive text for images where images contain important information. Where possible, we ensure interactive elements have clear labels so that screen-reader users understand their purpose and status.

If you encounter any content that is not announced clearly by your screen reader, you can contact us and we will do our best to provide the information in an alternative, accessible format.

Keyboard Navigation

Our website is developed so that users can navigate using a keyboard alone, without requiring a mouse or touch input. You should be able to move through menus, links, form fields and other interactive elements using standard keyboard commands such as the Tab, Shift plus Tab and Enter keys.

We also work to maintain a visible focus indicator, so that keyboard users can easily see which element on the page is currently selected. This is particularly important for customers using only a keyboard to explore our Man with Van Kensington services and booking options.

Ongoing Improvements

Accessibility is an ongoing effort. As our services evolve and new content is added to the Man with Van Kensington website, we regularly review pages and features to identify and address accessibility issues. This may include updating code, revising colour contrast and improving text clarity or layout.

We welcome feedback from customers and accessibility specialists to help us identify areas where we can improve further. Your input directly supports the creation of a more inclusive online experience.

Contact for Accessibility Requests

If you experience any difficulty accessing information about Man with Van Kensington services, or if you need information in an alternative format, you can contact us using the contact options provided on our website. Please include Accessibility Request in your message so that we can identify and prioritise your enquiry.

When you contact us, let us know:

Which page or section of the website you were using. Which type of device and browser you were using. Any assistive technology such as screen reader or alternative input method you rely on.

We will review your request and aim to respond within a reasonable time frame. Where feasible, we will provide the requested information in an accessible format or work to resolve the issue you have reported.